SAP Knowledge Base Article - Preview

2375368 - How to find correct Support Component for Fiori apps

Symptom

  • You want to create an incident with SAP Product Support for a Fiori application but are unsure which component to enter on the incident.
  • This guide shows how to find the correct Support Component to log your incident.

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Environment

  • If the issue in your incident is regarding the front-end of Fiori itself (display), please log the incident under CA-UI2-INT-FE
  • If the issue in your incident is regarding the back-end of Fiori itself (functionality), please log the incident under CA-UI2-INT-BE
  • If the issue is regarding the Fiori Launchpad Designer, please log the incident under CA-FE-FLP-ADM
  • If your incident is specific to a particular app on Fiori (eg. My Inbox, My Timesheet, etc.), please see the steps below

Product

SAP Fiori all versions

Keywords

Fiori, Support Component, components, Apps Library. app, fiori 1.0, 2.0, incident. , KBA , CA-FE-FLP-EU , SAP Fiori Launchpad End User UI , How To

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