2375006 - Timeslice after error 806 while shrinking database. ASE Server hung with high CPU usage. | SAP Knowledge Base Article

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2375006 - Timeslice after error 806 while shrinking database. ASE Server hung with high CPU usage.

Symptom

  • Error 806 reports while shrinking database with 'alter database' command
  • After error 806, many processes or tasks get a timeslice error
  • ASE server hung with high cpu usage
  • New connection (login) can not be created or logon to ASE (Adaptive Server Enterprise) server

      Following is part of the errorlog :

server  Error: 806, Severity: 21, State: 1
server  Could not find virtual page for logical page 330442831 in database '<database>'.
kernel  Warning: The internal timer is not progressing. If this message is generated multiple times, report to Sybase Technical Support and restart the server (alarminterval=-930).
kernel  timeslice -2001, current process infected at 0x1653ab4 (atomic_try+0x2)
kernel  timeslice -2001, current process infected at 0x1653ab4 (atomic_try+0x2)


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Environment

SAP Adaptive Server Enterprise (ASE) 15.7 SP136 Hot Fix (HF)

Product

SAP Adaptive Server Enterprise 15.7

Keywords

Sybase, ASEServer, SAPASE, CR 802694, log_to_virt, altdb__do_shrinkdb, spinlock contention , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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