SAP Knowledge Base Article - Preview

2374030 - Cannot Connect to Search UI or Config Change not Reflected

Symptom

  1. Error "the website cannot display the page" is shown when connecting to SRM-MDM Catalog.
    error connect to catalog.png

    If you click on "Refresh the page", Config UI logon screen is displayed.
    Config UI Logon.png

  2. Configuration UI settings are changed, but the changes are not reflected on Search UI.

    Config UI.png

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Environment

  • SAP Supplier Relationship Management (SRM) 7.0 and higher
  • SAP enhancement package for SAP Supplier Relationship Management
  • SRM-MDM Catalog

Product

SAP NetWeaver Master Data Management for catalog management 7.01 ; SAP NetWeaver Master Data Management for catalog management 7.02 ; SAP Supplier Relationship Management 7.0 ; SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

SRM-MDM Catalog, Procurement Catalog, catalogue, Internal Catalog, Config UI, Configuration UI, User-Specific Configuration, Login screen, Login UI, Logon screen, Logon UI, Catalog UI, Customize Search, Customize Display, Custom Fields, OCI Map, Layout, visible, invisible, take effect , KBA , SRM-CAT-MDM , SRM-MDM Catalog , SRM-EBP-CAT , EBP Catalog Interface , Problem

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