SAP Knowledge Base Article - Preview

2374004 - CCDB - Configuration extractors are failing with error: Authentication did not succeed

Symptom

The Configuration <Extractor Detail> extractors are failing with the error:

  • Authentication did not succeed.

The following picture shows an exanple of affected extractor:

Authentication.png


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Environment

  • Solution Manager 7.10 and 7.20
  • SAP Solution Manager Diagnostics

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

CCDB  Authentication Succeed Extractor CTC   , KBA , SV-SMG-DIA-APP-CA , Change Analysis + Reporting, Configuration Validation, CCDB , Problem

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