SAP Knowledge Base Article - Preview

2373614 - SAP CRM Desktop Connection: Shared contact cannot be converted back to native MS Outlook Contact.

Symptom

  • Message: "This contact has been synchronized and cannot be unshared".
  • Not possible to convert CRM Desktop Connectioncontact to native contact.

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Environment

  • SAP CRM Desktop Connection.
  • SAP CRM 7.0, 7.01, 7.02, 7.03.
  • MS Outlook.

Product

Desktop Connection for SAP CRM 1.0 ; Desktop Connection for SAP CRM 2.0 ; Desktop Connection for SAP CRM, enterprise edition 1.0 ; SAP Customer Relationship Management 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

KBA , CRM-BF-DCN , Desktop Connection for SAP CRM , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , Problem

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