2373553 - Manager Login Problem: 'Step 1 - SQL Server connection' - SAP Enable Now [Workforce Performance Builder] | SAP Knowledge Base Article

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2373553 - Manager Login Problem: 'Step 1 - SQL Server connection' - SAP Enable Now [Workforce Performance Builder]

Symptom

When a user tries to login to Manager, instead of getting the standard login screen:

normal_use.png

the user sees Step 1 of the Manager Installation Wizard instead, and there is No Connection error in the status field:

nosqlserverConnection_use.png


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Environment

Workforce Performance Builder Manager

Product

SAP Enable Now, consumption option all versions ; SAP Workforce Performance Builder, enterprise edition all versions ; SAP Workforce Performance Builder, manager option all versions

Keywords

SAP Enable Now, EN, WPB, Workforce Performance Builder, Manager, Manager Installation Wizard, Step 1, Login, logon, Database, Backend , KBA , KM-WPB-MGR , SAP Enable Now - Manager , Problem

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