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2372147 - MOVE_CAST_ERROR with program /1BCDWB/SAPLSF00000007 in Solution Manager 7.1

Symptom

  • Saving a Request for change document gives the following dump:
    "Exception Class CX_SY_MOVE_CAST_ERROR
    Error Name MOVE_CAST_ERROR
    Program /1BCDWB/SAPLSF00000007
    Include /1BCDWB/LSF00000007F01
    Line 895

    Long text During a 'CAST' operation ('?=' oder 'MOVE ? TO')a type conflict occurred. The source type '\CLASS=CL_AGS_CRM_1O_API' is not compatible for assigning with the target type '\CLASS=CL_AGS_CRM_1O_API_SD'."

  • During a test plan in the test organizer, logging into the system gives the following dump:
    Category ABAP Programming Error
    Runtime Errors MOVE_CAST_ERROR
    Except. CX_SY_MOVE_CAST_ERROR
    ABAP Program SAPLDSWP_NOTIF
    Application Component SV-SMG-OP

  • In STWB_WORK Test workbench, the following dump can be seen:
    Program SAPLDSWP_NOTIF
    Include LDSWP_NOTIFU25
    Row 1
    Module type (FUNCTION)
    Module Name AI_CRM_IM_INCIDENT_CREATE

  • SEND_SYSTEM_RELATIONSHIP_TO_SUPP job failing with exception ERROR_MESSAGE.
  • AI_CRM_IM_UPDATE_FROM_SAP_ISV job also failing

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Environment

SAP Solution Manager 7.1

Product

SAP Solution Manager 7.2

Keywords

YMIN, SMIN, ZMIN, SMCR, YMCR, SMRQ, "AI_CRM_IM_INCIDENT_CREATE" "(FUNCTION)", SLFN, ZLFN, YLFN, STWB_WORK, STWB_SET, TWBISSTAB, SM_CRM_CUST_APPL,  PROCESS_TYPE_ADD, AI_CRM_IM_INCIDENT_CREATE, FUNCTION, AI_SDK_SP_GENERATE_BP_V2, IB52, SISV, SMIV, AISDK_PROCTYPE, SEND_SYSTEM_RELATIONSHIP_TO_SUPP, ERROR_MESSAGE, SMSY_EDIT_LANDSCAPE, AI_SC_SEND_SYSTEM_RELATIONSHIP, AI_CRM_IM_UPDATE_FROM_SAP_ISV , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-OP , Solution Directory , Problem

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