SAP Knowledge Base Article - Preview

2371908 - Compensation Management: “A non-numeric character was found where a numeric was expected” error when applying Eligibility Rules

Symptom

After applying the eligibility rules, the following error displays:

“There was an unexpected error during the process. Please contact Support.”

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The e-mail notification also displays an error message:

“Form Template Name: #####

 Eligibility Rules cannot be applied because of error: com.successfactors.jobscheduler.ScheduledJobExecutionException: com.successfactors.compensation.util.exception.CompensationEJBException: Exception while CompMiscUtil.applyEligRule: ; nested exception is:

                com.successfactors.sca.service.ServiceLegacyRollbackException: Wrapped Exception: DAOException caught: DAOException caught: ORA-01858: a non-numeric character was found where a numeric was expected.”


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Environment

SuccessFactors Compensation Management

Keywords

KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem

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