After applying the eligibility rules, the following error displays:
“There was an unexpected error during the process. Please contact Support.”
The e-mail notification also displays an error message:
“Form Template Name: #####
Eligibility Rules cannot be applied because of error: com.successfactors.jobscheduler.ScheduledJobExecutionException: com.successfactors.compensation.util.exception.CompensationEJBException: Exception while CompMiscUtil.applyEligRule: ; nested exception is:
com.successfactors.sca.service.ServiceLegacyRollbackException: Wrapped Exception: DAOException caught: DAOException caught: ORA-01858: a non-numeric character was found where a numeric was expected.”
SuccessFactors Compensation Management
KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem
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