2370213 - Afaria iOS enrollment fails with "Profile Installation Failed" when using an enrollment code | SAP Knowledge Base Article

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2370213 - Afaria iOS enrollment fails with "Profile Installation Failed" when using an enrollment code

Symptom

  • Afaria iOS enrollment fails when using an enrollment code (client-first enrollment).
  • "Profile Installation Failed - a connection to the server could not be established" error appears on the device after the first install prompt.
  • "IPH6003: iPhone: SetDeviceInfo Failed. Invalid Challenge for iPhone or unknown iPhone" appears in the Afaria server logs.

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Environment

  • SAP Afaria 7
  • iOS 9 and 10

Product

SAP Afaria 7.0

Keywords

iOS 10, iOS 9, afaria enrollment fails, afaria enrollment not working, afaria enrollment error, ios enrollment error, ios enrollment fails, client first enrollment fails, tinyurl enrollment, enrollment code fails , KBA , MOB-AFA , Afaria , Problem

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