2369945 - The EM Connection cannot be established (caused by :java.sql.SQLException: Failed to establish connection to Isengard Server.) Solution Manager 7.1 | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2369945 - The EM Connection cannot be established (caused by :java.sql.SQLException: Failed to establish connection to Isengard Server.) Solution Manager 7.1

Symptom

The connection of the Introscope EM (Introscope Enterprise Manager either MoM or Collector) fails in the Solution Manager System with:

"Offline - The EM Connection cannot be established (caused by :java.sql.SQLException: Failed to establish connection to Isengard Server. Caught Exception com.wily.isengard.message.MessageUndeliverableException_)"

Momoffline.jpg

The defaultTrace.trc of the JAVA server node where the Introscope EM connects to shows the error:

"

#1.5�#005056A24AB2008F0000BD26000031B400053CDA4AE2ADF3#1474283140459#com.sap.smd.introscope.em.jdbc.EmJdbcGateway##com.sap.smd.introscope.em.jdbc.EmJdbcGateway####949FBEAC77EB11E69CF40000060871EE#949fbeac77eb11e69cf40000060871ee-0#949fbeac77eb11e69cf40000060871ee#Thread[ExRun:EMStatusRefresher_1,5,EMStatusRefresher:ExecTG]##0#0#Error##Java###[EMInfo.test ()] Error accessing to Enterprise Manager: [version=(0) last error: java.sql.SQLException: Failed to establish connection to Isengard Server. Caught Exception com.wily.isengard.message.MessageUndeliverableException initial=false online=falseEmConfig[label=<EM_HOST>@6001, host=<EM_HOST>, port=6001, uihost=<EM_HOST>, user=Guest, httpPort=8081, httpProtocol=http, defaultDashboard=***Navigation 1***, ...]]
[EXCEPTION]
{0}#1#java.sql.SQLException: Failed to establish connection to Isengard Server. Caught Exception com.wily.isengard.message.MessageUndeliverableException
at com.wily.introscope.jdbc.IntroscopeConnection.open(IntroscopeConnection.java:206)
at com.wily.introscope.jdbc.IntroscopeConnection.<init>(IntroscopeConnection.java:55)
at com.wily.introscope.jdbc.IntroscopeDriver.connect(IntroscopeDriver.java:90)
at java.sql.DriverManager.getConnection(DriverManager.java:512)
at java.sql.DriverManager.getConnection(DriverManager.java:171)
at com.sap.smd.introscope.em.jdbc.EmJdbcGateway.newConnection(EmJdbcGateway.java:100)
at com.sap.smd.introscope.em.jdbc.EmJdbcGateway.getConnection(EmJdbcGateway.java:176)
at com.sap.smd.introscope.em.jdbc.EmJdbcGateway.test(EmJdbcGateway.java:269)
at com.sap.sup.admin.wily.jdbc.EMInfo.test(EMInfo.java:392)
at com.sap.sup.admin.setup.methods.GetEMDescriptionWSMethod.getEMStatus(GetEMDescriptionWSMethod.java:239)
at com.sap.sup.admin.setup.methods.GetEMDescriptionWSMethod.calculateStatusForEMID(GetEMDescriptionWSMethod.java:175)
at com.sap.sup.admin.setup.util.EMStatusCacheRunner.run(EMStatusCacheRunner.java:114)
at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:46)
at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:785)
at java.lang.Thread.run(Thread.java:713)"


Read more...

Environment

Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

Offline - The EM Connection cannot be established, (caused by :java.sql.SQLException: Failed to establish connection to Isengard Server), Failed to establish connection to Isengard Server, Caught Exception com.wily.isengard.message.MessageUndeliverableException, java.sql.SQLException: Failed to establish connection to Isengard Server , KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , XX-PART-WILY , Introscope by CA Technologies , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.