2369739 - BI commentary stops working after upgrade to BI 4.2 SP02 or later | SAP Knowledge Base Article

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2369739 - BI commentary stops working after upgrade to BI 4.2 SP02 or later

Symptom

  • In BI4.2 SP02+'s Administrator Guide, the following Note can be found in Section "Configuring a New BI Commentary Database".
    ------------------------------------------------
    Note:
    If you upgrade to SAP BusinessObjects Business Intelligence Platform 4.2 Support Package 2, and had already configured a new database for BI Commentary from the earlier versions, you need move the database driver file from the ‘jdbc’ folder in <INSTALL_DIR\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib\external> to <INSTALL_DIR\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\pjs\services\BICommentaryService\lib>.
    ------------------------------------------------
  • However, if you upgrade to BI4.2 SP02+ from BI4.1, there is no such "jdbc" folder in the location.

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2 Support Pack 02 , and later

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Service Pack, service package, BI4, BI4.1, update, manual, document upgrade 4.2 sp2 sp02 commentary , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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