2367316 - ERROR 500 after installing EPM Connection Manager - BI41 | SAP Knowledge Base Article

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2367316 - ERROR 500 after installing EPM Connection Manager - BI41

Symptom

  • Unable to use EPM Connection Manager 10.1 after upgrading SAP Information Plateform Services (IPS) and SAP BusinessObjects EPM Solutions Connection Manager
  • Error message :"Error HTTP 500 - javax.servlet.ServletException: java.lang.NoClassDefFoundError: org/w3c/dom/ElementTraversal" when clicking on EPM Connection Manager via CMC

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Environment

  • SAP BusinessObjects EPM Solutions Connection Manager 10.1 SP02
  • SAP  Information Plateform Services 4.1 SP6

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

Error 500, EPM, Connection Manager , KBA , BI-BIP-CMC , Central Management Console (CMC) , Problem

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