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2367245 - Troubleshooting performance issues with SAP BPA by Redwood

Symptom

 

This document should be used to help you with initial troubleshooting of a performance issue in a SAP CPS/BPA job scheduling environment. You may observe one or more of the following performance symptoms in your environment but it is important to describe what performance symptoms you are experiencing:

a)      Are you seeing high CPU usage on the BPA server?

b)      Are you experiencing high memory usage or outofmemory errors on the BPA server?

c)       Are you seeing slow response in the BPA UI? E.g. Slow logon after entering user/password or slow response displaying the process monitor or searching for jobs in the UI?

d)      Are you seeing delays updating job status or delays with jobs starting?


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Environment

This advise about performance issues relates to the below versions of SAP CPS and SAP BPA:

  • SAP CPS by Redwood version 8 (M33.x)
  • SAP BPA by Redwood version 9 (9.0.x.x)
  • Running on SAP Netweaver Java 7.x and higher.

Product

SAP Business Process Automation 9.0 by Redwood ; SAP Central Process Scheduling 8.0 by Redwood

Keywords

SAP BPA, CPS, Business Process Automation, Central Process Scheduler, Performance, heap, CPU, high, OOM, slow, troubleshoot , KBA , XX-PART-REDWOOD-BPA , SAP Business Process Automation by Redwood , XX-PART-REDWOOD-CPS , Central Process Scheduling , How To

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