You enabled HTTPS for secure communication in SAP HANA and now you are experiencing some - if not all - of the following symptoms:
- The HANA system shows yellow status in the Systems View of the SAP HANA Studio with error 'sapstartsrv' service not started. This indicates that sapstartsrv cannot be reached.
- The sapstartsrv service is missing in the Services section of the Landscape tab:
- Functions Start System, Stop System, and Restart System are no longer available in the SAP HANA Studio:
- The Error Log View of the SAP HANA Studio shows a SAPControl request failed message with the following error:
- The OS console shows that sapstartsrv is using a PKI certificate. You can confirm this by executing command openssl s_client -connect <host>:50014
- Additionally, errors like the following confirm that this type of certificate is not valid for SSL secure communication:
HANA Database (Revision/SPS independent)
SAP HANA Studio (Revision independent)
SAP HANA Studio, SAP Start Service Logon, SAPControl, HTTPS, sapstartsrv , KBA , HAN-STD-ADM-DBA , SAP HANA Studio (Eclipse) Admin Tooling , HAN-DB , SAP HANA Database , Problem
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