2364665 - Live Office prompts takes long time to load in BI 4.2 | SAP Knowledge Base Article

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2364665 - Live Office prompts takes long time to load in BI 4.2

Symptom

  • Using Live Office application, when refreshing the objects of a Powerpoint deckby hitting the Refresh All Objects, the connection time is very long to get the prompts.
  • It takes up to 10 minutes in BI 4.2 for about 100+ objects and opens in 15 seconds in BI 4.0 SP4 

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2 (BI 4.2)
  • Support Package 2 (SP 2)
  • Live Office
  • Web Intelligence (WebI)

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

raylight, 4.1, 4.2, parameters, webi, live office, slow , KBA , BI-RA-WBI , Web Intelligence , Problem

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