When creating an incident from a managed system, you get this error message in the Solution Manager system:
"Because of error 513, no message was created in Support Desk System." Technical error message number is BCOS005 .
You see also a short dump in ST22, in the Solution Manager system:
Category ABAP Programming Error
Runtime Errors GETWA_NOT_ASSIGNED
ABAP Program CL_IM_AI_IM_MAIL_FORMS========CP
Application Component SV-SMG-SUP
Field symbol has not yet been assigned.
Error in the ABAP Application Program
The current ABAP program "CL_IM_AI_IM_MAIL_FORMS========CP" had to be
terminated because it has
come across a statement that unfortunately cannot be executed.
- SAP Solution Manager 7.1 and 7.2
Error 513, BCOS005, BACK RFC , Mail Form , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.