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2362908 - GRC Lookup Service:1:Exception in GRC WS - GRC initial load fails

Symptom

  • Running initial load from GRC framework fails with error in the DSE log  

    fromDSA.doSearch got exception, returning false

    java.lang.Throwable: [LDAP: error code 1 - (GRC Lookup

    Service:1:Exception

    in GRC WS API call:(0)null)]

  • Checking the debug Operation trace of the Virtual directory Server (VDS) you also see the below error

             1.5#C0000A0BA64B0002000000233270939300053958EBB12268#1470428957713#com.sap.idm.vds.VDS_GRC_ABC100_RECREATE.oper.main_listener_4389##com.sap.idm.vds.VDS_GRC_GRP500_RECREATE.oper.main_listener_4389#######Thread[1,3,LDAP Sessions:main_listener_4389]##0#0#Debug##Plain###Returning: opResult:1,info: ((GRC Lookup Service:1:Exception in GRC WS API call:(0)null))#
#1.5#C0000A0BA64B0002000000243270939300053958EBB12268#1470428957713#com.sap.idm.vds.VDS_GRC_ABC100_RECREATE.oper.main_listener_4389##com.sap.idm.vds.VDS_GRC_GRP500_RECREATE.oper.main_listener_4389#######Thread[1,3,LDAP Sessions:main_listener_4389]##0#0#Debug##Plain###Finished search operation#


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Environment

  • SAP Netweaver

Product

SAP Identity Management 8.0 ; SAP NetWeaver Identity Management 7.1 ; SAP NetWeaver Identity Management 7.2 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

KBA , BC-IAM-IDM , Identity Management , GRC-SAC-ARQ , Access Request , Problem

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