SAP Knowledge Base Article - Preview

2361951 - SAP Product Support cannot see user logon data in the Secue Area (view is restricted)


  • Maintained logon data in the secure area
  • Logon data is not visible to SAP Support
  • Some Entries Hidden Due to View Restrictions
  • SAP is not able to see the credentials in the secure area



SAP ONE Support Launchpad


Logon data, Secure Area , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-SYS , SAP Support Portal - System Data , Problem

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