2361745 - Software Update Manager (SUM) determines incorrect Oracle DB version in the step DETERMINE-DB-VERSION | SAP Knowledge Base Article

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2361745 - Software Update Manager (SUM) determines incorrect Oracle DB version in the step DETERMINE-DB-VERSION

Symptom

You are upgrading to NW 7.5 where the minimum Oracle DB version is 12.1.0.2.2. You have already upgraded the Oracle database to meet the minimum requirement. 
However Software Update Manager (SUM) throws the below error in the step ANALYSE-CHECKS-RESULT (Logfile: <Path to SUM>/SUM/sdt/log/ANALYSE-CHECKS-RESULT_XX.LOG)

Jul 26, 2016 4:04:31 PM [Info ]: Analyse check result step has started...
Jul 26, 2016 4:04:31 PM [Info ]: Checked errors are: Database version is not supported. The supported version range for the database is [ORA 12.1.0.0,ORA 12.1.*].
Jul 26, 2016 4:04:31 PM [Error ]: The following problem has occurred during step execution: com.sap.sdt.j2ee.services.servicesimpl.AnalyseChecksResultsException: Database version is not supported. The supported version range for the database is [ORA 12.1.0.0,ORA 12.1.*].


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Environment

JAVA Upgrade to NW 7.5
Oracle DB version 12.1.0.2.2 or higher
Upgrade with SUM

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

ANALYSE-CHECKS-RESULT, DETERMINE-DB-VERSION, DETERMINE-JDBC-DRIVER, rdbms.driverLocation, Oracle 12c, NW 7.5 , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , BC-DB-ORA , Oracle , Problem

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