SAP Knowledge Base Article - Preview

2361682 - BI4.x client tools will not launch after installation with errors

Symptom

Informaion Design Tool, Data Federation Administration Tool, Translation management Tool produce following error when stqarting :

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WebIntelligence Rich Client doesn't start, but is not producing any errors, process simply crashes.


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Environment

  • Amazon Workspace image, running Windows Server 2008 R2 Datacenter
  • SAP BusinessObjects BI Platform Client tools 4.0
  • SAP BusinessObjects BI Platform Client tools 4.1

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

roaming, profile, JVM, terminated, code=13, launch, fail, IDT , KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , BI-BIP-IDT , Information design tool , Problem

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