SAP Knowledge Base Article - Preview

2360566 - Message reporter/ Creator not showing when creating incident from Satellite system - Solution Manager

Symptom

When creating an incident from Satellite system/ Managed system into Solution Manager system, the actual user who created the incident is not showing up in the incident.


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Environment

SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

SOLMAN, message, create, Incident , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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