SAP Knowledge Base Article - Preview

2360521 - JSM: Create Job Documentation button not visible in Change Document / Incident

Symptom

You have created a Job Request linked to a CRM order. You cannot find the button Create Job Documentation on the  assignment block Job Scheduling Management of the CRM document created in the IT Service Management WebClient UI.


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Environment

  • Solution Manager 7.1
  • Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-PSM , Process Scheduling Management , How To

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