2360133 - processDPCommandsEx ERR_WIS_30270 on prompts | SAP Knowledge Base Article

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2360133 - processDPCommandsEx ERR_WIS_30270 on prompts

Symptom

  • During execution of a report or on refresh of prompts, in a specific environment, an error occur: "An internal error occured while calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270)(Error: INF)

After enabling traces as per End-To-End traces KBA 1861180, and collecting the logs of Web Intelligence (WebI) and Adaptive Processing Server (APS) hosting the DSL Bridge , the following error can be found:

2016 08 09 11:23:26.559|DSLBridge/ServerServant.doIt
2016 08 09 11:23:26.559|DSLBridge.doIt
2016 08 09 11:23:26.559|DSLBridge.doIt Method SL.ProxyConsumption.protobuf.services.query.getLovEx Args=(METHOD_NAME="getLovEx", REQUEST_PB_BYTES="623")
2016 08 09 11:23:26.559|Java Code-Generated Deserialization LovInput Args=(MESSAGE="SL.ProxyConsumption.protobuf.rpc.LovInput{byte_size=623}", MESSAGE_TYPE="SL.ProxyConsumption.protobuf.rpc.LovInput", MODEL_TYPE="LovInput")
2016 08 09 11:23:26.575|Java Code-Generated Deserialization SearchSettings Args=(MESSAGE="SL.ProxyConsumption.protobuf.rpc.SearchSettings=NULL", MESSAGE_TYPE="SL.ProxyConsumption.protobuf.rpc.SearchSettings", MODEL_TYPE="SearchSettings")
2016 08 09 11:23:26.575|Java Code-Generated Deserialization SearchSettings: Input NULL Message
2016 08 09 11:23:26.575|Java Code-Generated Deserialization SearchSettings: Output NULL Model
2016 08 09 11:23:26.575|Java Code-Generated Deserialization SearchSettings: 00.016 Result="SearchSettings=NULL" Args=(MESSAGE="SL.ProxyConsumption.protobuf.rpc.SearchSettings=NULL", MESSAGE_TYPE="SL.ProxyConsumption.protobuf.rpc.SearchSettings", MODEL_TYPE="SearchSettings")
2016 08 09 11:23:26.575|Java Code-Generated Deserialization BoVariables Args=(MESSAGE="SL.ProxyConsumption.protobuf.rpc.BoVariables=NULL", MESSAGE_TYPE="SL.ProxyConsumption.protobuf.rpc.BoVariables", MODEL_TYPE="BoVariables")
2016 08 09 11:23:26.575|Java Code-Generated Deserialization BoVariables: Input NULL Message
2016 08 09 11:23:26.575|Java Code-Generated Deserialization BoVariables: Output NULL Model
2016 08 09 11:23:26.575|Java Code-Generated Deserialization BoVariables: 00.000 Result="BoVariables=NULL" Args=(MESSAGE="SL.ProxyConsumption.protobuf.rpc.BoVariables=NULL", MESSAGE_TYPE="SL.ProxyConsumption.protobuf.rpc.BoVariables", MODEL_TYPE="BoVariables")
2016 08 09 11:23:26.575|Java Code-Generated Deserialization LovInput: 00.016 Result="LovInput@5bdc903{object_size=1}" Args=(MESSAGE="SL.ProxyConsumption.protobuf.rpc.LovInput{byte_size=623}", MESSAGE_TYPE="SL.ProxyConsumption.protobuf.rpc.LovInput", MODEL_TYPE="LovInput")
2016 08 09 11:23:26.575|DSLBridge.doIt Method SL.ProxyConsumption.protobuf.services.query.getLovEx: 00.016 Args=(METHOD_NAME="getLovEx", REQUEST_PB_BYTES="623")
2016 08 09 11:23:26.575|Exception caught in SL Service: while trying to invoke the method com.sap.sl.proxyconsumption.services.rpc.BoVariables.getDocName() of a null object loaded from local variable 'boVariables'
java.lang.NullPointerException: while trying to invoke the method com.sap.sl.proxyconsumption.services.rpc.BoVariables.getDocName() of a null object loaded from local variable 'boVariables'
 at com.sap.sl.proxyconsumption.services.queryservice.QueryServiceImpl.createDpVariables(QueryServiceImpl.java:1503)
 at com.sap.sl.proxyconsumption.services.queryservice.QueryServiceImpl.getLovEx(QueryServiceImpl.java:366)
 at com.sap.sl.proxyconsumption.protobuf.rpc.QueryRpc$query.callMethod(QueryRpc.java:960)
 at com.sap.sl.proxyconsumption.services.server.DSLBridge.callService(DSLBridge.java:248)

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Environment

  • SAP BusinessObjects Business Intelligence Platform BI 4.1 SP05
  • Microsoft Windows

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

KBA , BI-RA-WBI-BE , Back End/Server , Problem

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