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2360043 - pam_authenticate ( sapadm ) failed : Authentication failure during host configuration in LVM

Symptom

You try to configure a host in LVM but this fails with

"<host name>- Invalid Credentials; nested exception is:
 This exception is wrapper of javax.xml.ws.soap.SOAPFaultException. com.sap.engine.services.webservices.espbase.client.bindings.exceptions.SOAPFaultException: Invalid Credentials
 Failed to reach host agent on host: <host name 1> nor on hostname <host name 2>"

Another situation and error message can be:

"Test of host agent connection failed for <host name>
---------------------------------------------------------------------------------------------------------
Cause: Invalid Response code (403). Server [http://<host name>:1128] returned message [Forbidden]. Http proxy info:  none [TransportBindingException]

Test of host agent connection failed for <host name>.
  caused by Test of host agent connection failed for <host name>. [com.sap.tc.lm.aci.apps.modelsrc.engine.EngineFacadeException]
    caused by Ping host agent failed! Used endpoint: 'http://<host name>:1128' [com.sap.nw.lm.aci.engine.base.exception.EngineException]
      caused by Permission denied; nested exception is:
 javax.xml.ws.WebServiceException: Invalid Response code (403). Server [http://<host name>:1128] returned message [Forbidden]. Http proxy info:  none [java.rmi.RemoteException]
        caused by Invalid Response code (403). Server [http://<host name>:1128] returned message [Forbidden]. Http proxy info:  none [javax.xml.ws.WebServiceException]
          caused by Invalid Response code (403). Server [http://<host name>:1128] returned message [Forbidden]. Http proxy info:  none [com.sap.engine.services.webservices.espbase.client.bindings.exceptions.TransportBindingException]"

Common for these two errors is that when you check the host agent logs (e.g. sapstartsrv.log), you see entries like this:

"pam_authenticate_user -> service( login ) user ( sapadm )
Tue Jun 28 14:45:49 2016
*** ERROR => pam_authenticate ( sapadm ) failed : Authentication failure"

 


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Environment

  • LVM 2.1 Standard/Enterprise Edition
  • Unix based operating system

Product

SAP Landscape Virtualization Management 2.1, enterprise edition ; SAP Landscape Virtualization Management 2.1, standard edition

Keywords

user locked, host configuration, 403, HTTP/1.1 500 Internal Server Error : null , KBA , BC-CCM-HAG , Host Agent , BC-VCM-LVM , Landscape Virtualization Management , Problem

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