2358468 - NPE is seen intermittently in cmscockpit | SAP Knowledge Base Article

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2358468 - NPE is seen intermittently in cmscockpit

Symptom

Sometimes cmscockpit throws NullpointerException. Below is the stacktrace.

cmscokpit_exception.png

 

Customer reports only restarting the server helps. After a while, the issue is seen again.


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Environment

SAP-Hybris Commerce suite 5.7.0.13

May also be valid for lower and higher versions that contain the same debug statement in GenericItemObjectValueHandler.java

Product

SAP hybris Commerce 5.7

Keywords

KBA , CEC-COM-CPS , Commerce Platform & Suite (SAP Hybris) , Problem

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