2358320 - Archive button is disabled for some process instances | SAP Knowledge Base Article

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2358320 - Archive button is disabled for some process instances

Symptom

You are unable to archive completed BPM process instances from NWA. When selecting any completed BPM process instance, the 'Archive' button gets greyed. This problem is mostly seen with the BPM processes that were started by SAP_BPM_Service user, as shown below:

bpm.PNG

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP NetWeaver Business Process Management
  • SAP NetWeaver Application Server Java

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Application Server for Java 7.2 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

archive, disable, bpm, subprocess, parent, child, manage process, manage processes, archiving, disabled, inactive, cannot click, clickable , KBA , BC-BMT-BPM-SRV , Process Server , Problem

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