2357207 - Error: "disp+work: fatal: /sapmnt/SID/exe/libsapcrypto.so: open failed: No such file or directory" during instance startup in phase MAIN_NEWBAS/STARTSAP_NBAS | SAP Knowledge Base Article

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2357207 - Error: "disp+work: fatal: /sapmnt/SID/exe/libsapcrypto.so: open failed: No such file or directory" during instance startup in phase MAIN_NEWBAS/STARTSAP_NBAS

Symptom

  1. During the upgrade of the a system based on SAP NetWeaver, the following error occurs in phase MAIN_NEWBAS/STARTSAP_NBAS:

     Checks after phase MAIN_NEWBAS/STARTSAP_NBAS were negative!

    Last error code set: Process /usr/sap/<SID>/DVEBMGS<##>/exe/sapcontrol exited with 2, see '/SUM/abap/log/SAPup.ECO' for details
    System start failed


  2. The SAPup.ECO log shows that the dispatcher is in GRAY status:
    EXECUTING /usr/sap/<SID>/DVEBMGS<##>/exe/sapcontrol -format script -prot NI_HTTP -host hostname -nr 16 -function GetProcessList
    12.07.2016 07:52:34
    GetProcessList
    OK
    0 name: msg_server
    0 description: MessageServer
    0 dispstatus: GREEN
    0 textstatus: Running
    0 starttime: 2016 07 12 07:51:45
    0 elapsedtime: 0:00:49
    0 pid: 11424
    1 name: enserver
    1 description: EnqueueServer
    1 dispstatus: GREEN
    1 textstatus: Running
    1 starttime: 2016 07 12 07:51:45
    1 elapsedtime: 0:00:49
    1 pid: 11425
    2 name: disp+work
    2 description: Dispatcher
    2 dispstatus: GRAY
    2 textstatus: Stopped
    2 starttime: 
    2 elapsedtime: 
    2 pid: 11426
  3. The related dev_w* shows the following error:
    M  *** ERROR => DlLoadLib()==DLENOACCESS - dlopen("/sapmnt/<SID>/exe/libsapcrypto.so") FAILED
    "ld.so.1: disp+work: fatal: /sapmnt/SID/exe/libsapcrypto.so: open failed: No such file or directory"  [dlux.c       521]
    N
    N Fri Aug 12 16:55:42 2016
    N  *** ERROR => SncPDLInit()==SNCERR_INIT, Adapter #1 (/sapmnt/<SID>/exe/libsapcrypto.so) not loaded [/bas/745_R 726]
    N  <<- SncInit()==SNCERR_INIT
    N           sec_avail = "false"
    M  ***LOG R19=> ThSncInit, SncInitU ( SNC-000001) [thxxsnc.c    273]
    M  *** ERROR => ThSncInit: SncInitU (SNCERR_INIT) [thxxsnc.c    275]
    M  in_ThErrHandle: 1
    M  *** ERROR => SncInitU (step TH_INIT, thRc ERROR-SNC-OTHER ERROR IN SNC LAYER, action STOP_WP, level 1) [thxxhead.c   2513]
    M
    M  Info for wp 9

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Environment

SAP NetWeaver 7.x

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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