- You are performing an upgrade using the Software Update Manger (SUM)
- An error occurs during phase MAIN_UPTRANS/ASCS_SPLIT
- The error message in the log file ASCS_SPLIT.LOG
4EETQ399 An error occurred during the installation of the
4EETQ399 SAP service SAP<SID>_:
4EETQ399 Possibly the password for user <Domain>\SAPService<SID> entered in phase
4EETQ399 INITPUT was wrong. You can reset it using the following dialog:
4EETQ399 On the SUM UI, click "More" -> "Utilities" -> "SUM Parameters" -> "Standard Parameters"
4EETQ399 Click "Next" until the field for user <Domain>\SAPServiceM<SID> appears.
4EETQ399 Change the password and repeat the current phase.
4EETQ399 In case the service cannot be started automatically,
4EETQ399 try to execute SAPSTARTSRV.EXE manually using the following syntax:
4EETQ399 K:\usr\sap\<SID>\ASCS\exe\sapstartsrv.exe -r
4EETQ399 -p \\<hostname>\sapmnt\<SID>\SYS\profile\<SID>_ASCS_<hostname> -s <SID> -n
4EETQ399 -U <Domain>\SAPService<SID> -P <PASSWORD> -e <Domain>\<sid>adm
4EETQ399 and check if the service SAP<SID>_ can be stopped and restarted.
1EETQ399 Last error code set is: Action 'install' for DCOM service failed, see phase log for details: Cannot create a file when that file already exists.
1EETQ204 Upgrade phase "ASCS_SPLIT" aborted with severe errors ("20160805111718")
Note: SAP<SID>_ should have a numerical value after the underscore, the instance number of the shadow, example SAP<SID>_3
- The command generated to create the operating system service is missing the Instance number, you can see evidence in the log SAPup.ECO
## Phase MAIN_UPTRANS/ASCS_SPLIT:
EXECUTING K:\usr\sap\<SiD>\ASCS\exe\sapstartsrv.exe -r -q -p \\<hostename>\sapmnt\<SID>\SYS\profile\<SID>_ASCS_<hostname> -s <SID> -n "" -U <Domain>\SAPService<SID> -P <HIDDEN> -e <Domain\<sid>adm
SAPup> Process with PID 2936 terminated with status -1 at 20160805111718!
SAP NetWeaver all versions
enque, Central Services , KBA , BC-UPG-PRP , Upgrade Preparation , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.