2356838 - Common issues occurring in Design Studio using Mobile Devices | SAP Knowledge Base Article

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2356838 - Common issues occurring in Design Studio using Mobile Devices

Symptom

  • Scenario 1:
    Design studio dashboard is built with multi combo box component to enable users select multi value in prompt. The dashboard multi value prompt panel works fine on laptop and through BI mobile app. When dashboard is viewed thru Safari browser on ipad, it does not show option to scroll down to see remaining prompt values in prompt panel.
  • Scenario 2:
    Scrolling is not Possible in iPad for List box component.
  • Scenario 3:
    Design Studio iPad SAP BI Mobile App number is cutting off on the chart.
  • Scenario 4:
    If the position of the Chart Type Picker is at the bottom of the screen then the dropdown will not be completely visible on mobile devices as it will appear below the Chart Type picker.
  • Scenario 5:
    Data labels are not shown for the Info Chart component on Chrome browser or SAP Business Objects Mobile Android application. The bars in the Info Chart component may also not be selectable if the "Show Data Labels" property is checked.
  • Scenario 6:
    When 2 users execute DS applications in parallel in BI Mobile, one blocks the other, which means, the request coming in later waits for the 1st application to finish before it is processed.
    On desktop, it works in parallel.

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Environment

  • SAP BusinessObjects Design Studio 1.4
  • SAP BusinessObjects Design Studio 1.5
  • SAP BusinessObjects Design Studio 1.6
  • SAP BusinessObjects Business Intelligence Platform (SAP BI 4.x)
  • Design Studio Add-on for BI Platform (1.x / 1.5 / 1.6)
  • SAP BusinessObjects Mobile iOS (6.3.x)
  • SAP BusinessObjects Mobile Android (6.2.x)

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Design Studio 1.4 ; SAP BusinessObjects Design Studio 1.5 ; SAP BusinessObjects Design Studio 1.6 ; SAP BusinessObjects Mobile 5.0.0 for iPhone and iPad ; SAP BusinessObjects Mobile 6.0.0 for Android ; SAP BusinessObjects Mobile 6.0.0 for iOS

Keywords

Mobile devices, Android, iOS, BI Launchpad , SAP BusinessObjects Mobile BI App, Safari browser, Design Studio iPad SAP mobile app, BI Mobile, Data labels, Info Chart component, Chrome browser, SAP Business Objects Mobile Android application,multi combo box component, MOBI, prompt panel, Tooltip, truncated, chart, SAP Business Objects Mobile Android application, Chart Type picker, List box, dashboard muti value prompt panel,iOS, Show Data Labels,Info Chart component, Chrome browser , KBA , BI-RA-AD-MOB , Mobile Integration , BI-RA-AD-PHO , Photon Integration , Problem

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