2356772 - Why is Category not copying from Incident to Knowledge Article? - Solution Manager | SAP Knowledge Base Article

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2356772 - Why is Category not copying from Incident to Knowledge Article? - Solution Manager

Symptom

  • Creating a follow-up KNAR from an incident
  • Category not transferred to knowledge article
  • Multi-level Categorization is not transferred to follow-on document

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Environment

  • SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

SOLMAN, follow on, follow up, MLC , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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