2355900 - 'Could not open iView' thrown on external facing portal | SAP Knowledge Base Article

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2355900 - 'Could not open iView' thrown on external facing portal

Symptom

  1. You are receiving error "Could not open iView. The iView is not compatible with your browser." when accessing certain portal content on external facing portal.
  2. This is happening when simulating a search engine bot googlebot, bingbot, Silk Kindle Fire or other unsupported user agents.

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Environment

  • Enterprise Portal
  • SAP release independent

Keywords

'search engine bot'; 'googlebot'; 'bingbot'; 'slurp!'; 'slurp'; 'search engine user agents'; 'Could not open iView. The iView is not compatible with your browser'; , KBA , EP-PIN-CS , Client Services , Problem

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