SAP Knowledge Base Article - Preview

2355282 - Agentry client for IOS 10 Support and transmit issue on OK buttons - SAPMobile Platform SDK 3.0 (SP12 or earlier)

Symptom

  • iOS 10 was released around September 13, 2016
  • The iOS iPad Pro devices and others have the option of downloading the iOS 10 OS during that time
  • It is known that iOS 10 is in BETA form and customers who have downloaded the BETA OS noticed that the Agentry iOS Client for SP12 and earlier fails
    • The issue is that all "OK" dialog boxes do not respond to tabs on iOS 10
    • This issue of the OK button not working prevents usage (i.e. transmit) of any Agentry application (Ex: SAP Work Manager and others)
  • There is a customer complaint on a released SAP document that is stating that the next official version release is not until November 2016 (SP14) and this is a problem and needs to be fixed sooner as reference in the following article: SAP # 2352669

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Environment

SAP Mobile Platform SDK 3.0 (Agentry client SP 12 and earlier)

Product

SAP Mobile Platform SDK 3.0

Keywords

"Agentry iOS 10 transmit issue", "Agentry client OK button" , KBA , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-IBM , Syclo Mobility for IBM backend , Problem

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