SAP Knowledge Base Article - Preview

2354958 - PSS 01004 error popped-up when searching in BI Launch Pad of cluster environment

Symptom

  • When search in BI Launch Pad, PSS 01004 error popped-up.
  • In log of APS_Search, follwoing error will be found.
    Lock operation failed because of lock on object "Platform Search Application Status" (Id - 4458) by session "System Account"
  • Number of Indexed documents will shows with "0".

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.0 / 4.1 / 4.2 / 4.x Cluster environment

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

index, 0, zero, not work, not working, output , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-SCH , BI platform search , Problem

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