- Unable to open an SAP Dashboards file in BI launch pad.
- Or when converting Dashboards report to PDF file the following error message occurs:
"To access external data, this file must be trusted.
For a PDF file, in Adobe Reader, click Edit > Preferences > Security (Enhanced).
For any other file type:
**Do NOT click OK until you have read all the following steps.**
1. Click OK to close this message and open the Adobe Settings Manager in a web browser.
2. Click Global Security Settings Panel.
3. On the Global Security Settings Panel:
a). In the "Always trust files in these locations" drop-down, select
b). Click Browse for files.
c). Do one of the following:
- For a PowerPoint file, navigate to the PowerPoint.exe location. - For all other file types, navigate to the location of this file.
d). Click Open.
4. Close the Adobe Settings Manager. Re-open this file.
If the problem persists, contact the file creator or your system administrator.
Error: Error #2170
Connection Type: Web Service
File URL: file://PDFMedia023453/g/0.swf
External Data URL: http://localhost:8080/dswsbobje/services/XcelsiusWebServices"
- It is possible to Preview the file in Dashboards designer.
- SAP BusinessObjects Business Intelligence Platform 4.1
- SAP BusinessObjects Dashboards 4.1
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