2354603 - The installer is already running on the directory specified on Solaris. BI 4.x | SAP Knowledge Base Article

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2354603 - The installer is already running on the directory specified on Solaris. BI 4.x

Symptom

  • Error: 'The installer is already running on the directory specified' appears even though no other SAP Business Objects Business Intelligence Platform installs are running
  • Following messages appear near the end of the setupengine.log

Error: Detected another engine running using the same root folder.  Aborting...
   ........<cut lines>........
Error: An install is already running at this location.
PerlUISession::ShowMessage() called.
Exiting Unix main function


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0, 4.1, 4.2)
  • Oracle Solaris

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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