2353558 - PageProcessorComponent.doContent() error received in KM | SAP Knowledge Base Article

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2353558 - PageProcessorComponent.doContent() error received in KM

Symptom

On accessing any folder in Knowledge Management you are getting the following error on the screen

 

Runtime Error

An exception occured while processing the request.

--------------------------------------------------------------------------------

Additional information: Exception during PageProcessorComponent.doContent()

Exception ID = 8037aabc-. . . . . . . . .

 

km.PNG

 

On analysing the logs with the Exception ID, following errors are seen :

Exception ID = 8037aabc-.........

com.sapportals.portal.prt.component.PortalComponentException: Exception during PageProcessorComponent.doContent()

       at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:139)

Caused by: com.sapportals.htmlb.page.PageException: null (java.lang.NullPointerException: while trying to invoke the method com.sapportals.htmlb.Component.setParent

(com.sapportals.htmlb.Container) of a null object loaded from local variable 'component')

      at com.sapportals.wcm.app.controller.ControllerDynPage.doProcessBeforeOutput(ControllerDynPage.java:78)



OR

 

You getting an error as below in red when accessing the KM content :

 

Error during Knowledge Management Startup!

Please contact your system administrator


Read more...

Environment

  • EP Release Independent
  • SAP NetWeaver
  • SAP Composition Environment

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.03, EP 7.03, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5, KM, PageProcessorComponent.doContent(), Runtime Error, Exception, null object loaded from local variable, component, com.sapportals.htmlb.Component.setParent, , KBA , EP-KM-CM , KM Content Management , EP-PIN-PRT , Portal Runtime , Problem

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