2352717 - SAP NW Java Support Tool | SAP Knowledge Base Article

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2352717 - SAP NW Java Support Tool

Symptom

The SAP NW Java Support Tool is delivered as a jar file and offers the following functionalities:

  • Automatically gathers traces, logs and software component information based on different problem/issue based scenarios.
  • Automatically triggers thread dumps in the system for hanging scenario & situations.
  • Captures a screen recording while reproducing issues.
  • Provides a list of the latest patches available for your configuration and is able to calculate all depending patches in case you need to apply a specific patch.
  • Provides different ways to upload the collected information to SAP Product Support, allowing to review the information before the upload.

 


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Environment

  • SAP NetWeaver 7.1
  • SAP NetWeaver 7.2 
  • SAP NetWeaver 7.3
  • SAP enhancement package 1 for SAP NetWeaver 7.3
  • SAP NetWeaver 7.4
  • SAP NetWeaver 7.5

Product

SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver for Java, support tool all versions ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

java, webdynpro, security, tool, collecting trace, version, hanging, startup, logs, patch dependencies, SAP NW Java Support Tool, NW Java Support Tool,  Java Support Tool , KBA , BC-JAS-COR , Enterprise Runtime, Core J2EE Framework , Product Enhancement

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