SAP Knowledge Base Article - Preview

2351311 - Getting error while trying to retrieve the historical data in Monitoring Application under CMC.

Symptom

  • Following error is displayed while viewing the historical data in monitoring,

"An error occurred while retrieving the trend data from the database (MON00009)"

  • Below errors are logged in APS logs hosting monitoring service:

at com.sap.connectivity.cs.java.JAVAGenericJob.<init>(JAVAGenericJob.java:71)
Caused by: java.lang.ClassNotFoundException: oracle.jdbc.OracleDriver
at java.net.URLClassLoader$1.run(URLClassLoader.java:428)
at java.net.URLClassLoader$1.run(URLClassLoader.java:417)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:416)
at java.lang.ClassLoader.loadClass(ClassLoader.java:494)
at java.lang.ClassLoader.loadClass(ClassLoader.java:427)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forNameFW(Class.java:287)
at java.lang.Class.forName(Class.java:196)
at com.sap.connectivity.cs.java.drivers.jdbc.wrapper.JDBCWrapper.initialize(JDBCWrapper.java:45)
at com.sap.connectivity.cs.java.drivers.jdbc.JDBCDriver.getJDBCDriver(JDBCDriver.java:1014)
... 26 more

monnew.png


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1 SP6
  • Oracle 12c Database for CMS/ Auditing

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

Monitiring, MON00009, Historical data, Auditing  , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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