SAP Knowledge Base Article - Preview

2350195 - Network Licence Server Error -18

Symptom

  • You operate a Network Licence Server (Reprise Licence Manager) for SAP 3D Visual Enterprise Author
  • You wish to add New Users to the Options File
  • The New Users get the following error when trying to Activate their Author Installation
  • Error: "Licence server does not support this product (-18)"

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Environment

  • SAP Visual Enterprise Author 7.0
  • SAP Visual Enterprise Author 7.1
  • SAP 3D Visual Enterprise Author 8.0
  • SAP 3D Visual Enterprise Author 9.0

Product

SAP 3D Visual Enterprise Author 8.0 ; SAP 3D Visual Enterprise Author 9.0 ; SAP Visual Enterprise Author 7.0 ; SAP Visual Enterprise Author 7.1

Keywords

VEA RLM Options File OPT Reprise Licence Manager , KBA , CA-VE-VEA , SAP Visual Enterprise Author , CA-VE-RH-DE , Right Hemisphere Deep Exploration , Problem

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