SAP Knowledge Base Article - Preview

2348537 - How to troubleshoot error "cannot connect to service sapstartsrv" in Solution manager 7.2

Symptom

The error "cannot connect to service sapstartsrv" occurs for a number of metrics in Technical Monitoring

Disclamer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

J2EE.jpg


Read more...

Environment

  • Solution Manager 7.1
  • Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

DIR_EXECUTABLE, Web service authentication in sapstartsrv, Extended security for sapstartsrv, SAPControlWSCollector, Permission denied, UNIX, RequestLogonFile, Solution Manager diagnostic agent, SOLMAN, Web service call, Startup Service,
Directory, Repository, Alerts, SAPCRYPTOLIB, XML configuration, LM-SERVICE, Java ICM status, java server node status, Java Instance availability, Process Name = server, DIA, MAI, , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-SYS , System Monitoring , BC-CST-STS , Startup Service , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.