2348239 - How do customers answer the SAP Support Interaction Survey in SAP One Support Launchpad | SAP Knowledge Base Article

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2348239 - How do customers answer the SAP Support Interaction Survey in SAP One Support Launchpad

Symptom

  • How to close a case
  • How to close an incident
  • How to close a message
  • Close a support incident
  • Confirm a support incident
  • Fill out SAP Support Interaction Survey
  • How to provide feedback to SAP support

Read more...

Environment

  • SAP Support Portal
  • SAP ONE Support Launchpad

Keywords

Close,Confirm,PCC,Positive Call Closure,Incidents,Messages , KBA , XX-SER-SAPSMP-SUP , SAP Support Portal - Support Applications , XX-SER-SAPSMP-USR , SAP Support Portal - User Administration , How To

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