- "Unable to log on: Could not connect to server XXX. Please check that the server name is correct" seen in CMC (Central Management Console)
- CMS (Central Management Server) does not start (SIA.exe (Server Intelligence Agent) visible in Task Manager, no CMS.exe visible)
- Navigating to the 'Configuration' tab of the SIA properties in the CCM (Central Configuration Manager) shows the following error:
"Failed to get database connection from the system"
- Assert SVCMGR (CCM) logs show the following error:
"Failed to read DB connection info from C:/SAP BusinessObjects/SAP BusinessObjects Enterprise XI 4.0/win64_x64/_boe_<SIANAME>.dbinfo"
- _boe_<SIANAME>.dbinfo file does not exist in the following directory:
C:/SAP BusinessObjects/SAP BusinessObjects Enterprise XI 4.0/win64_x64
- SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4,1 / 4,2)
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem
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