2346740 - Cannot open SAP shortcut in workflow emails | SAP Knowledge Base Article

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2346740 - Cannot open SAP shortcut in workflow emails


  • The customer sends notification email with report RSWUWFML2.When the user opens the attachment in the email, the following error occurs.


Cannot open SAP shortcut file:

C:\Users\...\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\????????????.SAP

Invalid argument


  • The name of the SAP shortcut in attachment is garbled because it contains Japanese or Chinese Characters, so SAPGUI cannot open it.





The symptom only occurs when the shortcut contains double-byte characters such as Japanese or Chinese,

but the user who receives the notification email has no Japanese or Chinese environment.


SAP shortcut, Japanese, garble, RSWUWFML2, workflow notification, email , KBA , BC-BMT-WFM-NOT , WebFlow Notifications , BC-FES-GUI , Graphical User Interface , Problem

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