2346128 - SUM doesn't accept user/password in "Specify OS User Credentials" step | SAP Knowledge Base Article

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2346128 - SUM doesn't accept user/password in "Specify OS User Credentials" step

Symptom

When upgrading system with SUM tool, it stops in step "Specify OS User Credentials" like below error, after providing the correct user/password:
ERROR: The provided <sid>adm credentials are either incorrect or SAP Note 927637 should be applied.

INPUTOSUSER.jpg

 


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Keywords

Specify OS User Credentials,  The provided <sid>adm credentials are either incorrect, Note 927637 should be applied, Authentication with user and password is not required, SSL, SAP Host Agent , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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