SAP Knowledge Base Article - Preview

2344770 - User count in SAP Mobile Platform Admin Console does not match the number of real connected Agentry users

Symptom

The list of logged-in Agentry users seen through the SMP Administration Cockpit does not match what the Agentry server actually has.  This is a display error only.  The server operates normally at this time.

See attachment for cockpit screen preview.


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Environment

All versions of the SMP Server prior to SMP SP11 PL02 could experience this problem.

Product

SAP Mobile Platform 3.0

Keywords

SMP platform, cmd prompt, agentry, admin, console, connection, user, number, cockpit, disconnect, smp, cockpit , KBA , agentry , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , Problem

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