2343141 - You cannot create a new account into the online shop using your email address | SAP Knowledge Base Article

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2343141 - You cannot create a new account into the online shop using your email address

Symptom

Your customer is trying to Sign in/Register in two Event Ticketing web shop site and following error is displayed: "Note An account already exists for this email address. Please, login using that account or create an account using a different email address."


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Environment

  • SAP Event Ticketing 
  • Online Shop

Product

SAP EVENT TICKETING 1609 ; SAP EVENT TICKETING 1701 ; SAP Event Ticketing 1607 ; SAP Event Ticketing 1707 ; SAP Event Ticketing 1710 ; SAP Event Ticketing 5.0, cloud edition ; SAP Event Ticketing 6.0, cloud edition ; SAP Event Ticketing 6.1, cloud edition ; SAP Event Ticketing 6.2, cloud edition

Keywords

Duplicated, E-mails, Mails, Cannot, Sign on, Account, Already, Exists, Create, New, Account, new, email. , KBA , IS-SE-ET , SAP Event Ticketing , Problem

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