2342648 - How to create the perfect incident for Retail IS-R-BD-ART | SAP Knowledge Base Article

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2342648 - How to create the perfect incident for Retail IS-R-BD-ART

Symptom

You want to create a support incident for SAP Retail on component IS-R-BD-ART and you want to know which information and details you need to provide in the incident.


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Environment

  • SAP ERP Logistics (LO)
  • SAP R/3
  • SAP R/3 Enterprise
  • SAP ERP Central Component
  • SAP ERP 
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

SAP, retail, status, validity, incident, message, create,  performance, dump, note, KBA, WIKI, BADI, component, help, sub component, connection, R/3, priority, error, processing, speed up, steps to reproduce, example, user data, logon, system, debug, application, assign, attach, trace, custom, ST30, ST12, ST05, database , KBA , IS-R-BD-ART , Articles , How To

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