SAP Knowledge Base Article - Preview

2342004 - Failed to connect to a remote IQ server due to "Database server not found" error.

Symptom

When trying to connect to a remote IQ server, it fails due to an error below.
"Connection failed: Database server not found"

ConnectionFailure.PNG

When debugging the connection failure using "LOG" connection parameter, the output log file shows that the error was caused by "error code 10060".

23:52:41     TCPIP link started successfully
23:52:41 Attempting TCPIP connection (no sasrv.ini cached address)
23:52:41 Looking for server with name edw
23:52:41 Trying to find server at address x.x.145.58:2639
23:52:46 TCP/IP link, function connect(), error code 10060
23:52:46 A HOST value was specified, skipping LDAP check
23:52:46 Failed to connect over TCPIP
23:52:46 Removing failed address from sasrv.ini cache
23:52:46 Not attempting to autostart server
23:52:46 Cannot connect to server

The telnet command shows that it's successfully able to reach the remote machine where the IQ server is running.
The screenshot shows the cursor is blinking as below.

telnet.png


Read more...

Environment

SAP IQ 15.4
SAP IQ 16.0

Product

SAP IQ 16.0 ; SAP Sybase IQ 15.4

Keywords

SAP IQ, Connection, TCP/IP link, function connect(), error code 10060 , KBA , BC-SYB-IQ , Sybase IQ , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.