SAP Knowledge Base Article - Preview

2341376 - Modifying the Time Out Setting for UI Report Export and Published Report Failures - EIS

Symptom

  • An SAP Enterprise and Service-Level Optimization (EIS) UI report is exported to Excel and the export fails with the following error:  "HTTP 500 Internal Server Error"
  • An SAP Enterprise and Service-Level Optimization (EIS) UI published report is generated (.csv file) and the UI displays output similar to the following messages:
                               An Error Occurred
                               Error Code: 14
                               Error TimeStamp : 01/30/2017  08:50 AM EST

                               Click Here to Recover

 


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Environment

  • SAP Enterprise Inventory and Service-Level Optimization (EIS)
  • SAP Netweaver AS Java

Product

SAP Enterprise Inventory and Service-Level Optimization all versions

Keywords

EIS, SmartOps, EIO, MIPO, Export, Published, Error Code, 14, Recover, HTTP 500, PROCTIMEOUT, comprehensive, report, timeout , KBA , SCM-EIS , SAP Enterprise Inventory and Service-Level Optimization , SCM-EIS-LP , Related Legacy Products (PPPO / ASF) , SCM-EIS-OPS , SAP EIS - Operations , Problem

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