2338214 - App store app fails to install on iOS 9.3.2 or 9.3.3 if it is not in purchase history of the user's AppleID -Afaria | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2338214 - App store app fails to install on iOS 9.3.2 or 9.3.3 if it is not in purchase history of the user's AppleID -Afaria

Symptom

Deploying an app store application to iOS 9.3.2 or 9.3.3 devices via Afaria or Mobile Secure results in:

  • "The iTunes Store ID of the application could not be validated" in the iOS device log
  • "IPH3011: iOS[12023] The iTunes Store ID of the application could not be validated" in the Afaria Server Log

Read more...

Environment

  • SAP Afaria 7 (All supported versions)
  • SAP Mobile Secure Cloud
  • iOS 9.3.2
  • iOS 9.3.3

Product

SAP Afaria 7.0 ; SAP Afaria, cloud edition 1.0 ; SAP Afaria, cloud edition 1.5 ; SAP HANA Cloud Platform, mobile service for app and device management 1607 ; SAP Mobile Secure 1.0, partner edition ; SAP Mobile Secure 2.0

Keywords

IPH3011, iOS[12023], 9.3.3 , KBA , MOB-AFA , Afaria , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.